Answers to common questions about accessibility consulting, audits, and implementation support.
An accessibility audit is a comprehensive evaluation of your facility or digital platform to identify barriers that prevent equal access. For physical spaces, we examine entrances, pathways, restrooms, signage, lighting, and emergency systems. For digital platforms, we test websites and applications with assistive technologies, evaluate code structure, and assess compliance with WCAG standards.
The audit results in a detailed report documenting current conditions, specific barriers identified, prioritized recommendations for improvement, and implementation guidance. We provide clear explanations of why each issue matters and how to address it effectively.
Timeline depends on the scope and complexity of the assessment. A basic building accessibility audit for a small facility typically takes one to two days on-site, plus time for report preparation. Larger facilities or comprehensive evaluations covering multiple buildings may require several days or weeks.
Digital accessibility audits vary based on the size and complexity of the website or application. A basic website review might take a few days, while a comprehensive audit of a large site with many features could take several weeks. We provide timeline estimates during the initial consultation based on your specific situation.
We base our assessments on Austrian building codes, European accessibility directives, and international standards. For physical environments, we reference ÖNORM standards and relevant building regulations. For digital accessibility, we use Web Content Accessibility Guidelines (WCAG) 2.1 or 2.2 at Level AA as the baseline standard.
Our approach goes beyond simple compliance checking. We consider practical usability and real-world user needs, not just technical requirements. The goal is creating genuinely accessible environments, not just meeting minimum standards.
Yes, we offer various levels of implementation support. This can include working with your contractors and architects to ensure accessibility features are implemented correctly, reviewing plans and specifications before construction, and conducting verification inspections after work is completed.
For digital accessibility, we can provide technical guidance to your development team, review code changes, conduct follow-up testing, and help establish processes for maintaining accessibility as your site evolves. The level of support is tailored to your needs and internal capabilities.
We provide customized training programs for different audiences within your organization. General awareness training helps all staff understand accessibility principles and their role in creating inclusive environments. Customer service training focuses on interaction techniques and appropriate assistance.
Technical training is available for web developers, content creators, and facilities managers. These sessions cover specific implementation skills relevant to each role. Training can be delivered on-site or remotely, and we provide materials that support ongoing learning.
Cost varies based on the scope and complexity of the work. Factors include facility size, number of buildings or web pages, level of detail required, and whether ongoing support is needed. We provide project estimates after an initial consultation where we understand your specific needs.
Consider accessibility consulting as an investment that reduces legal risk, improves service quality, and expands your reach. Many accessibility improvements also benefit general usability and can prevent costly retrofits later. We work with organizations to develop approaches that fit within budget constraints.
Yes, we develop strategic action plans that prioritize accessibility improvements based on impact, feasibility, and available resources. The plan includes specific recommendations, implementation timelines, responsibility assignments, and cost estimates.
We help you establish realistic phasing strategies that allow for incremental progress. The action plan becomes a roadmap for improving accessibility over time, with clear milestones and monitoring mechanisms to track progress.
After the audit, you receive a comprehensive report with findings and recommendations. We typically schedule a review meeting to discuss the results, answer questions, and help you understand priorities. This is an opportunity to clarify any technical points and discuss implementation strategies.
Many organizations choose ongoing consultation support as they implement recommendations. We can provide periodic reviews, update guidance as standards evolve, verify completed work, and help maintain accessibility over time. The level of ongoing support is flexible based on your needs.
Yes, we work with organizations throughout Austria. While our office is in Graz, we regularly conduct assessments and provide consulting services in other locations. Travel is factored into project planning and costs.
For digital accessibility work, much of the assessment and consultation can be conducted remotely. This allows us to work efficiently with organizations anywhere in the country. We adapt our approach based on geographic considerations and project requirements.
Contact us to schedule an initial consultation. During this meeting, we discuss your needs, current situation, and goals. We explain our process, answer your questions, and provide information about how we can help.
After the consultation, we provide a proposal outlining the scope of work, timeline, deliverables, and cost. There is no obligation from the initial consultation. We want to ensure our services are a fit for your needs before proceeding.