Privacy Policy

Last Updated: 10 February 2026

Introduction

This Privacy Policy explains how Aquaflowis collects, uses, and protects personal information when you use our website and services. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Austrian data protection legislation.

Data Controller

The data controller responsible for processing your personal data is:

Aquaflowis
Am Arlandgrund 2
8045 Graz, Austria
Email: info@aquaflowis.com
Phone: +43 316 675059

Information We Collect

Information You Provide

When you contact us through our website or engage our services, we may collect:

• Name and contact information (email address, phone number, postal address)
• Organization name and role
• Information about your accessibility needs or inquiries
• Any other information you choose to provide in communications with us

Automatically Collected Information

When you visit our website, we automatically collect certain technical information:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website and exit pages
• Device information and operating system

How We Use Your Information

We use collected information for the following purposes:

• Responding to your inquiries and providing requested information
• Delivering accessibility consulting services you have engaged
• Communicating about our services and responding to your questions
• Improving our website and services
• Complying with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract performance: When processing is necessary to fulfill our contractual obligations
• Legitimate interests: When we have legitimate business interests that do not override your rights
• Legal obligations: When processing is required by law

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers who assist in operating our website and delivering services
• Professional advisors when necessary for legal or business purposes
• Legal authorities when required by law or to protect our rights

All third parties are required to maintain appropriate security measures and use your data only as instructed.

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Contact information from inquiries is typically retained for up to two years unless you request earlier deletion. Project-related data is retained according to legal requirements and professional standards.

Your Rights

Under GDPR and Austrian law, you have the following rights regarding your personal data:

• Right of access: Request confirmation of what data we hold about you
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data in certain circumstances
• Right to restriction: Request limitation of processing in certain situations
• Right to data portability: Receive your data in a structured format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at info@aquaflowis.com. We will respond to your request within one month.

Cookies and Tracking

Our website uses cookies to improve functionality and user experience. Essential cookies are necessary for the website to function. Optional cookies require your consent and can be managed through our cookie banner. For detailed information, see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your data is primarily processed within the European Economic Area. If data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised date. We encourage you to review this policy regularly.

Contact and Complaints

If you have questions about this Privacy Policy or our data practices, contact us at info@aquaflowis.com or +43 316 675059.

You have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) if you believe your data protection rights have been violated.